Trust and Patient Satisfaction: Positive Patient Experience at Kauvery Hospital

Ms. Yamuna Naidu who is from the army talks about her journey with Kauvery Hospital that began 6 years ago. Ms. Yamuna was suffering from a skin condition and she did not know whom to approach for treatment. When she arrived at Kauvery, she was well received with kindness and understanding by the medical assistants who immediately took her to Dr Swetha Rahul, the dermatologist at Kauvery Hospital. Ms. Yamuna is full of praise for the empathy and care that was shown by the hospital staff, not only towards her, but also towards every patient who comes there for treatment. She calls the hospital her second home as she gets the best treatment there. She signs off by saying that it is a privilege to be treated in Kauvery Hospital and thanks the hospital for all its services! 

Watch Ms. Yamuna Naidu herself talk about her positive experience at Kauvery Hospital -

Recovery from Burns: A Patient’s Tale of Transformation

Little Prithvik was the apple of his parents’ eye. This is a short account of him having suffered an unfortunate burn injury, his subsequent treatment at Kauvery Hospital and his recovery. 

Mr. Praveen recalls how Prithvik, his 1 ½ year old son, had an accident with hot water while playing outside their house. A vessel with extremely hot water had been kept outside the house and Prithvik who was playing nearby, accidentally touched it and sustained burns in his hand and parts of his body. He was immediately taken to a doctor nearby who suggested that Prithvik be taken to a bigger hospital. Prithvik’s family did so and he was treated for an hour at the hospital. However, after the treatment, the doctors themselves suggested that Prithvik be taken to Kauvery Hospital, Hosur for further treatment. At Kauvery Hospital, Prithvik was treated appropriately and he recovered quickly. Later, plastic surgery was also performed and during the post-operative period, little Prithvik was well taken care of by the doctors and staff. Mr. Praveen was very happy with the services rendered at Kauvery Hospital and was thankful for his son’s successful treatment.

Watch Prithvik’s tale of transformation here